This Limited Warranty applies to Nuun Official products purchased from https://www.nuunofficial.com and Nuun Official authorized retailer shops.
During the Warranty Period, Nuun Official will repair or replace, at free of charge, products or parts of a product that proves defective because of improper material or workmanship upon out of the box purchase.
In case of a valid Warranty claim, we will either repair the Product at no cost, using new or refurbished replacement parts.
We may refund the purchase price if repair or replacement is not commercially reasonable.
Please note: (For Return shipping; Terms and Conditions Apply.)
The Warranty Period for Physical Goods purchased from Nuun Official is 36 months from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 36 months from the date of replacement or repair, whichever is longer.
This Limited Warranty does not cover are the following:
Null and Void Warranty:
The Warranty will become null and void if Nuun Official Product is modified or altered, misused, abused, tampered with or taken apart, or if it is repaired by anyone other than Nuun Official or one of our authorized repair centers.
To obtain warranty service, you must have proof of purchase ("receipt") and MUST be included in your request. First you must contact and bring the defective Products to our Authorized Nuun Official Dealer where you made your purchase or at info@nuunofficial.com if you order from our website. Second, Nuun Official will verify your warranty validity. And if processed, the repair will be completed within 2-4 weeks. Please note there may be issues beyond our control, such as holidays, parts backorders or unique repairs that affect any repair or times.
For out-of-warranty work, an estimate as to cost and time will be provided, whereby approval and payment for such services must be obtained prior to processing any such request.
If you have any further questions,
please email us at info@nuunofficial.com or call +973 1 333 000 1