ReturnPolicy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@nuunofficial.com.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@nuunofficial.com and send your item to shipping details below.


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


Artist Collaborations

Nuun Official loves to create, so we are using our platform and timepieces to help raise awareness of young artists around the world.

Giving people a chance to wear a tiny piece of art on the wrist and support young talent.

young artists
A sustainable World

Nuun Official aims to do its part on protecting the world for future generations. We started with our ESENCIAL collection. The case of each ESENCIAL watch uses discarded ocean plastic, every watch takes approximately four plastic bottles to create.

This is our part to protect marine life in collaboration with Tide Ocean Material, a Swiss based organization, which has helped us to bring this project to life!

Built For Life

Nuun Official watches are built for life. A time piece at an affordable price point.

Made for adventurers, people who want a time companion on the journey of life.Time is precious so Nuun Official is the perfect partner you don't need to worry about.

Never standing still NUUN Official is always innovating and developing with new designs, materials and working towards building the NUUN Collective Community.